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Quality and Safety

This hospital is accredited by the Joint Commission. The purpose of this accreditation is to verify the hospital’s compliance with nationally established Joint Commission standards. These deal with organizational quality of care issues and the safety of the environment in which care is provided. If you have concerns about patient care or safety, you are encouraged to contact our management team.

If the concerns in question cannot be resolved at the facility level, you may contact the Joint Commission at:

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Phone: 1-800-994-6610
Fax (630) 792-5636
Email complaint@jointcommission.org

The manager of the department shall be involved in resolving the concern. The Quality Review Department can be contacted by dialing (660) 259-6801, if your concern is not resolved.